Curiosity Gap

A clear unanswered question can invite exploration.

01 / UNDERSTAND

The idea

A small, understandable gap between what someone knows and wants to know can motivate learning. The reader needs enough context to recognise the question and judge whether the answer is worth their time.

An obvious missing piece can create interest even when the answer is not needed to complete a task. This differs from a knowledge gap, where missing information prevents competent use. A good curiosity prompt identifies an interesting question and delivers the answer; an essential instruction should never be withheld merely to create suspense.

02 / RECOGNISE

See it in real products.

Examples of how the principle can appear in an interface.

BrilliantEXAMPLE 01

Preview an interesting unanswered question

Brilliant introduces upcoming learning with questions or incomplete explanations. The preview provides a reason to investigate the next lesson.

Brilliant · Interface example
DuolingoEXAMPLE 02

Make an optional challenge personally relevant

Duolingo presents a puzzle in the context of a friend’s attempt. The unresolved outcome can make trying the challenge feel more interesting than a generic exercise.

Duolingo · Interface example
Profile-view teaserEXAMPLE 03

A partial answer creates a question

A profile-view teaser shows how revealing some information while withholding the rest can create curiosity.

Example source

03 / CONNECT

Why it matters.

A clear unanswered question can attract attention and motivate exploration. An unresolved essential requirement creates confusion rather than a useful learning invitation.

Possible influences to investigate, rather than guaranteed outcomes for every product.

04 / APPLY

Put it into practice.

  1. 01

    Make the question specific

  2. 02

    Give enough context to judge relevance

  3. 03

    Deliver the promised answer promptly

05 / EXPLORE WITH UPSLIDE

Apply it with Upslide.

Use a practical guide, read a deeper explanation.

Keep exploring

70 PRINCIPLES TO EXPLORE

The UX glossary

Current principle: 11 of 70 · Alphabetical order

THE UX GLOSSARY

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Reviewed by the Upslide team.